Shipping policy

Shipping Policy

Overview

Thank you for shopping with us. This Shipping Policy outlines how we handle order processing, shipping methods, delivery times, and related information to ensure a smooth experience.

Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • During peak periods (sales, holidays), processing times may be slightly extended.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 2-3 business days

  • Express Shipping: 1–2 business days

Note: Delivery delays may occasionally occur due to external factors beyond our control.

Shipping Locations

We currently ship to:

  • Domestic: UNITED KINGDOM 

If your country is not listed, please contact us at enquiries@dakcraftdesigns.com

Shipment Confirmation & Tracking

You will receive a shipment confirmation email once your order has shipped, including your tracking number. Tracking information will be active within 24–48 hours.

Customs, Duties & Taxes

We are not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit:

  • Contact us within 7 days of delivery (or expected delivery date)

  • Provide your order number and photos (if applicable)

We will work with the shipping carrier to resolve the issue promptly.

Incorrect Shipping Information

Please ensure that your shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Delays

We are not liable for delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather or unforeseen circumstances

Contact Us

If you have any questions about your shipment, please contact us:

Email: enquiries@dakcraftdesigns.com
Business Hours: Mon-Fri 9am-3pm

Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page.

Last updated: 23.03.2026